Contact SOS Plumbing & Heating | Serving Rhode Island

SOS Plumbing & Heating

4.8

Based on 253 reviews

SOS Plumbing & Heating

4.8

review us on See all reviews

Connie Benson

1772994737

Friendly service and reasonably priced. Called them on Thursday because of cold water in the shower. They were here on Friday and fixed the boiler . No more cold showers!!! Will definetly be making them our regular boiler service provider. The two men that showed up were knowledgeable and explained everything. They were great! Thanks again.

Claude Hirsch

1772547812

the staff showed up on time and found and corrected the issue.They cleaned up after themselvesThey explained the problem as they were fixing itI do recommend SOS.

Laura Senerchia

1772478208

Jose & Matt are top notch techs. Thank you for your service.

Bill Clesas

1772202359

We were in the middle of a snow storm with no heat. SOS stepped up and got a technician out the same day. Got us back up and running!!! Great customer service!! Techs were very knowledgeable. Great experience

Carolyn Picano

1771789526

THANK YOU, JACOB for getting our Well Water running again! You are a life-saver. With the BIG Blizzard only hours away ... we were pressed on time. Your prompt response and extraordinary service was MOST appreciated. We HIGHLY recommend SOS Plumbing & Heating!

J Ashley deWardener Phillips

1771772925

Honestly the best. I was not so smart and went with a cheaper company who totally botched our furnace installation. Ended up having it removed and S.O.S took care of installing another boiler the right way. Even if they are a little more $$$ it's totally worth it. Reliable, knowledgable, good communication.

Lori Bosi

1771581137

Lori

1771554394

Jacob and his crew were great. Thank you. They worked all day to install a new hi-service furnace, to ensure I had heat that night.Jacob and Jose were polite and respectful when I asked questions. I will count on them for any plumbing or heating issues.

Erin Corcoran

1771254406

Rodney Gilbert

1770819283

SOS Plumbing are excellent plumbers who really care about their customers. They do excellent work and are a pleasure to deal with. They stay until everything done and done correctly.

Domenic Ferretti

1770647718

I was extremely pleased with SOS Plumbing. They were very professional from start to finish in replacing our boiler. I would highly recommend them. Elaine Ferretti

David Andrews

1770588336

Quick boiler service at an inopportune time.The only part that sucked is paying $500

Scott Haltzman

1770570752

I chose SOS because I did a Google AI search and asked to have the best reviews in Rhode Island. Save what you will about AI, but Google nailed it this time. They were responsive, professional, let me know about the cost upfront, and on the coldest day of the winter, they showed up within two hours of my phone call. It ends up that I had a bad valve leading to my boiler, which caused the whole system to shut down. They pleasantly fixed it, took them under two hours, And immediately contacted me when it was done. I couldn’t be happier.

Pat Paldino

1770470361

Service call of $200. Literally money down the drain.... plumbing pun intended. Must be nice to collect money for doing nothing. I do not recommend. Follow up to owner reply: My expectations were not high, they were realistic! Your list of services states drain clearing. My drains were not cleared and no alternative to remedy the issue was presented in a timely manner. I waited 4 days for a plumber to tell me he couldn't remedy the issue and got charged for it on top. Again, I do NOT recommend SOS Plumbing and hope others don't get tipped off as I did.

Mark Ellinwood

1770387556

unfortunately Adam was not able to fix my shower but he tried. I need to contact installer.

Michael Brown

1770214861

Amazing service. Sunday night. Freezing cold. Everyone I tried calling before was giving an ETA in days not hours. SOS showed up EARLY and were done fast and clean and gave solid advice moving forward. I will be calling in the spring for some more work.

Lone Carlson

1770146082

Jennifer ORourke

1770133624

Nate and Gio came out after 10 PM to the worst conditions to fix a burst pipe under a crawl space blocked with snow. They had it fixed within an hour and answered my many questions professionally. They never once complained about the horrible conditions and made me feel comfortable and in good hands. I really appreciate their knowledge but most important how they didn't bat an eye at what the job entailed. They just got down to business. Most people would have not been happy to do that job!

craig sculos

1769985789

Deserving of a five-star review. Professional, timely service, and polite throughout. Organized, efficient. Highly recommend Jacob and his team.

Tad Kane's Creative Cloud

1769914259

Jose and slimJimmy were utterly amazing, helping us out.In a pinch, when our pipes froze and turned our heat off, they troubleshot the problem and took care of us in five star.Style, I would highly recommend SOS.

Kelly Palumbo

1769903609

Woke up to no heat and no hot water in freezing temps 😩 and SOS Plumbing literally saved the day. They came out the same day, and their text updates made it easy to know exactly when help was arriving.Jacob (the owner) and Jose are genuinely kind and trustworthy, Gabby was super patient and helpful on the phone, and Nate showed up on a freezing Saturday and fixed everything like a champ. Seriously cannot thank him enough.Prices were totally reasonable for an emergency call, especially in this weather. These guys are now our go-to plumbing and heating company. Huge thank you for coming out when we were desperate!

Victoria Teolis

1769736082

The best!! Cannot recommend Jacob enough, he came out after 7pm when our heat stopped working and fixed it!

Stacie Paradis

1769656249

Your representative who worked at our house was GREAT !!!

L Lowenstein

1769635168

Super professional, great work and responsive!

kyle hoell

1769623244

Great service, they were even able to come by quicker than originally quoted. Came out same day when others wouldnt and both men were very friendy.

Brittany Jancarik

1769517780

Truly thankful for the fast scheduling response and professional work done amidst horrible weather here in New England.Our boiler was not only fixed and serviced correctly, but we were provided consistent updates of what needed to be repaired or what was wrong. Jacob and Jose were wonderful. We plan on continuing to use SOS.

Joan Costa

1769471017

I woke up yesterday morning snow storm coming and my furnace wasn't working. I called several plumbing services couldn't help for 2 or 3 days. Called SOS spoke to Jacob explained situation. He said I will be there in 2 hours and he was. Furnace could not be fixed said he could put one in the next day which is today. They came today at 11 put in the new furnace I have heat againThey could not have been nicer and more helpful.

Tarah Casey

1769375073

Overall fantastic experience from booking the appointment to job completion. I used their online booking option, received a callback shortly after and an appointment scheduled for that same day. Adam and Ethan showed up within the scheduled window and were great! Super happy with completed work and very reasonable pricing. Will definitely be using them again for some additional work needed.

William Turgeon

1769367973

Excellent Service under difficult conditions

Michael Gillooley

1769359791

Pipe burst day of a massive snowstorm and Jacob (the owner) came out within an hour of calling, fixed the problem, identified some other needed fixes and got us back with heat….even when my regular boiler service provider refused to come out.Could not be happier with SOS and recommend them highly.

Andres Anleu

1769353953

Nathan and Mario provided A+, excellent service! They were able to fit me into their tight schedule and resolved our plumbing issue in a few minutes. Will be calling again in the future!

Heather Kinney

1769312891

Our water heater died late in the day on a Saturday and Jacob came to our rescue quickly diagnosed the issue and had us back up and running by early evening. Very professional and polite.

Nate Kujawski

1769306273

We were in a real pinch ahead of this big storm as our furnace had stopped working. SOS came out and while they didn't have the part we needed, they did refer us to someone who was able to come out and get our heat on in a few hours. Most places would just say 'sorry' and be on their way. Appreciate that they got us where we needed to be.

Richard

1769283183

Ralph F

1769218377

I’m very happy with the professionalism good people came out quickly in the middle of the night and fixed my problem. Highly recommend and I will tell the world about them.

Pauline Weider

1769179122

Nathan was on time and very professional. Got the job done in a reasonable amount of time and cleaned up too.

Coventry Glass

1769028941

Lisa Bissinger

1768920044

Excellent response time, courteous, friendly, and professional service!

Brandon Burton

1768671727

SOS was very professional throughout my entire experience. They educated me on options out there and I never felt pressured into a specific product or service. Nathan and Team kept the workspace tidy and made sure all of my expectations were met before they left the job site. Overall a great experience and I would highly recommend them for your plumbing and HVAC needs!

David McCurdy

1768616580

Awesome service. They came the next day after my call and we're very helpful. They found the leak in our shower..

Janelle Stjohn

1768613129

This company is amazing and the two technicians that came out were awesome. They got my heating system back on track and also pointed out some areas of concerned. They were very professional. They were timely and they came on short notice.

Frankie Canillas

1768598541

This was the second time I had them come out to address the same issue. They installed a brand new water valve because it was assumed that was where the leak was. However, if they just looked down, they would have saw a pvc pipe had separated and needed a quick repair. Not happy that I had to pay for 2 house calls.

Charles Dawson

1767993231

Came quickly and fixed the problem expertly!

Devon Barley

1767968542

Jacob and team was awesome. Quick, efficient and affordable.

Deborah Lacroix

1767365927

Adam and Matt were exceptional, very respectful and knowledgeable, I couldn't be more grateful

Lauren Cardin

1767201003

joe Szymkowicz

1767186905

Matt did a great job, highly recommend!

Jessie Mathias

1767139118

Couldn't ask for a smoother experience! Very inexpensive, very professional and knew exactly what needed to be done.

Edgar Topp

1767034974

Great job got my back up and running!

R Grec

1767028101

Great service and quick responses when you need them. Friendly and knowledgeable service techs. Best service company I’ve found for plumbing and heating.

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