Water · Sump pumps
The pump that earns its keep one storm a year.
Installation, repair and battery backup for the machine standing between New England weather and your basement.
A sump pump spends eleven months doing nothing and one night doing everything. The failure modes are predictable: a stuck float, a seized motor that hasn't run since spring, a check valve letting water hammer back down, or a power outage in exactly the storm that needed it. We install and service systems designed around those failure modes.
A ten-minute annual test (lift the float, watch it cycle, check the valve) is the whole difference between a dry April and a wet one. We test as part of every maintenance-plan visit, and replace tired pumps before the forecast does it for you.
How a rescue works
No phone tree, no callback queue. Describe the problem and we dispatch the nearest tech, same-day for most calls, immediately for emergencies.
The tech diagnoses on site, walks you through options, and quotes flat pricing before any work begins. You approve, or you don't. No surprises on the invoice.
Stocked vans mean most repairs finish in one visit. We protect floors, wear boot covers, and leave the space cleaner than we found it.
Workmanship is guaranteed and every tech is licensed and insured in Rhode Island. If something isn't right, we come back. That's the whole policy.
No phone tag
Four fields, no account, no spam, a dispatcher reads it and calls you back. Emergency? Skip the form: (401) 601-5040 is answered 24/7.
Signals received
"If you want good hard working honest people, call this company! I've had this company do an excellent job installing a sump pump system with a spare pump and a backup battery… They've always come out quickly when it was an emergency and they price very fair."
"SOS accomplished the job professionally and at the price agreed to. We were completely satisfied with their service and would recommend them without hesitation to our friends and family."
"I called SOS on a Sunday for a non emergency plumbing issue, they called right away and scheduled the service appointment for Monday… Jose and his partner solved the problem and had it fixed in less than an hour, they were friendly and smart."
Pulled from our 4.8★ Google profile, 300+ reviews.
Good questions
About 7-10 years for a quality primary pump, less if it short-cycles constantly. If yours predates your kids' school photos, test it before the next storm, or let us.
If your basement is finished, or the pump runs regularly in spring: yes. The storms that flood basements are the same storms that drop power lines. A backup buys hours of pumping when it matters most.
High groundwater, a float set too low, or a check valve letting the same water fall back into the pit. Constant running cooks the motor, worth a look before it becomes a replacement.
Yes, pit excavation, perimeter drainage advice, pump, discharge and alarm. If your basement takes on water every spring, one wet season usually costs more than the system.
Available across Rhode Island
We serve every town in Rhode Island. These are the ones with their own pages, see every service area.
